Effective Date: July 31, 2020
What Information We Collect, and How It Is Used and Shared
Category of Personal Information Collected
Purpose for Collection
Categories of Recipients
Contact information and other identifiers: such as name, postal address, phone number, email address, and driver’s license number.
|Site visitors, online and in store customers, and employees we work with provide this information when they visit the Site, call us, or otherwise interact with us.
||To communicate with and respond to our customers about our products and services, including the processing of customer orders, validation of identity or to meet legal obligations.
||We may share this information with select marketing or other service providers and partners.
Purchase information: contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, and any communications we have received about your order or purchase.
|Site visitors, online and in store customers.
||To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you.
||Our service providers who process, fulfill and ship orders.
Browsing information: such as your IP address, MAC address or other device identifier, the kind of browser or computer you use, pages and content that you visit on the Site, what you click on, the state and country from which you access the Site, date and time of your visit, and web pages you linked to our Site from.
||To evaluate usage of the Site and improve performance and customer services; to protect the security and integrity of the Site and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations.
||Our service providers who help us with fraud protection and website analytics.
Recruitment and Job Application information:such as name, address, and phone number, or information on a resume or a curriculum vitae.
|Site visitors or job applicants.
||To consider you for an employment position or to respond to an employment inquiry.
||Our service providers who help us with employee matters or job fulfillment.
Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address.
|From our customers and their payment card issuers.
||Authorizing of credit card and other financial transactions for our clients when they purchase our products.
||Our service providers who process payments for us—they are prohibited from using personal information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards.
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on our Sites.
You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit:
Access, Correction, & Deletion
We respect your right to access and correct your personal information. You may access your personal information by signing into your account through the “My Account” link on our website. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
Retention of Personal Information
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Mancini’s or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
The Sites are not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems
Third Party Websites
Your California Privacy Rights
California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding 12 months. This request is free and may be made once a year. To make such a request, please write to us at the following address:
599 Hawthorne Pl,
Livermore, CA 94550
ATTN: Sales Administrative Assistant — California Privacy Info.
If you are a California resident, California law provides you with the following rights with respect to your personal information:
- The right to know the categories or specific personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may call us at 800-64-SLEEP (800-647-5337) or visiting www.sleepworld.com/contact-us. You also may designate an authorized agent to make a request for access on your behalf.
- The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at 800-64-SLEEP (800-647-5337) or visiting www.sleepworld.com/contact-us. You also may designate an authorized agent to make a request for deletion on your behalf.
Right to Removal of Posted Information—California Minors
If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted information that you publicly post on the Sites. To request removal of such information, you can contact us as provided below. Upon receiving such a request, we will make sure that the information is not publicly available on the Sites, but the information may not be completely or comprehensively removed from our systems and databases.
Visitors from Outside the United States—Cross-Border Transfer
Right to Lodge Complaints
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you make a purchase, we will send you a confirmation email